My anger speaks, saying to whoever has wronged me through ignorance or error, especially through enforcing an unconscionable policy, especially when such policy is imagined or illegal, to you it says this:
I know your behavior is your honest best, and that you are upholding some “higher purpose,” like keeping your job or licking the boot on all our faces (or something) and yet, you have erred, you are wrong, and that wrongness hurts me. As such, I do not accept your apology, and I disagree when you say there’s nothing you can do because I can think of several things you just won’t do. When you wish me a nice day, I can only take it as insincere because your actions are simultaneously making my day worse.